Privacy Policy

1. Information We Collect

• Order information: name, shipping address, email, and phone needed to fulfill and deliver your order;
• Content you upload: photos and text you provide to create your custom design;
• Payment information: processed securely by Stripe — we receive a payment confirmation but do not store full card numbers;
• Usage data: device, browser, and pages visited, collected through cookies and similar technologies.

2. How We Use Your Information

• To produce, ship, and deliver your order and send related updates;
• To process payments and prevent fraud;
• To respond to questions and provide customer support;
• To improve our website, products, and services;
• To send marketing messages where you have opted in (you can unsubscribe any time).

3. Your Uploaded Photos

Photos you upload are used solely to create and fulfill your order. We do not sell them or publish them publicly without your permission. Please only upload images you have the right to use. See our Terms of Service for content responsibilities.

4. Sharing With Third Parties

We share information only with service providers who help us operate — such as payment processing (Stripe), order fulfillment and printing partners, and shipping carriers. These partners may access the data needed to perform their tasks and are expected to handle it in accordance with applicable law. We do not sell your personal information.

5. Cookies

We use cookies to keep your cart, remember preferences, and understand site usage. You can control cookies through your browser settings; disabling them may affect some features.

6. Data Retention

We keep personal and order information only as long as needed to provide our services, comply with legal and tax obligations, resolve disputes, and enforce our agreements.

7. Security

We use reasonable technical and organizational measures to protect your information. Payment data is handled by PCI-compliant providers. No method of transmission over the internet is completely secure, but we work to safeguard your data.

8. Your Rights

Depending on where you live, you may request access to, correction of, or deletion of your personal information, and object to certain processing. To exercise these rights, contact us at hello@mypupblanket.com. We may need to verify your identity first.

9. Children's Privacy

Our site is intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us data, please contact us to have it removed.

10. International Transfers

We operate primarily in the United States. If you access the site from elsewhere, your information may be processed and stored in the US.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The current version and its effective date are always posted on this page.

12. Contact Us

Questions about privacy? Reach us through the Contact page.